18 Great Reasons To Trust Us

1. FREE expert information. If you experience a problem, talk to one of our “Champion Technicians” for free. Sometimes he can fix your problem over the phone, and you won’t have to pay a dime! After all, if it’s something that simple, you shouldn’t be “penalized” with a bill.

2. Guaranteed Fast Service If you experience a breakdown, don’t panic. We’re just a phone call away to get the closest available “Champion Technician” will be promptly dispatched to your home.

3. We’re always on duty. It doesn’t make any difference when you call — even on Christmas — you’ll get the same prompt, cheerful service whether you call at 2 in the afternoon or 2 in the morning.

4. Fully staffed office. You don’t deserve an answering machine or voice mail, then have to wait all day for a simple return call. Our phones are staffed all year, 24 hours a days, 7 days a week, so when you have an emergency you can always talk to a real, live person.

5. Straight Forward Pricing ... We’re the only company in the area that gives you Straight Forward Pricingso you’ll never get “invoice shock” at the end of the job. You’ll pay a low, flat rate from a national publish guide so you’ll know how much your job is — to the penny — before our “Champion Technician” starts your work.

6. Our parts and labor guarantee is eight times longer. There are companies that give “tail light guarantees” meaning as soon as their tail lights vanish, so does the guarantee on their work. With us your job is not considered complete until your repair performs perfectly for one full year.

7. Financing. Need a heating and cooling system and caught short of cash? No problem — we accept all major credit cards and can even arrange financing (OAC) with low monthly payments so you never have to be inconvenienced!

9. “Champion Technicians.” Before we send our “Champion Technicians” to your home we make sure they are efficient, friendly, drug free, have the highest moral character, and they know their stuff!

10. No “Looking For Parts” charge. Our trucks carry more than 84% more parts and supplies. If you have a problem our “Champion Technicians” will probably have the exact part needed on the truck to get you up and running again, saving you time and money. You’ll never have to pay us to look for a part to fix your problem.

11. Uniformed employees. Your safety is always our utmost concern. When one of our fully uniformed “Champion Technicians” arrives at your home, you’ll see his name, company logo, and our clearly identifiable company-owned trucks. We want to let you know who’s at your door.

12. Cleanliness. When our “Champion Technicians” are in your home they’ll treat it with respect. They wear carpet savers on their shoes, use drop cloths and runners on your floors, and vacuum after they are finished.

13. Company-owned office/warehouse facility. We’re located on the corner of Market and Louise Street in Reno. This demonstrates stability in our business and in the community and guarantees that we’ll be here to serve you for many years to come. We’re not like those companies that moves into town by phone number only.

14. “HAPPY” call. We call our customers after every job and ask how our “Champion Technicians” can better serve you. This is just another way of providing you with quality and excellence in customer service. We are always striving to be the best we can be — just for you.

15. Better Business Bureau Membership. We believe that customer’s confidence in our company is our most valuable asset. As a longtime distinguished member without any complaints, this shows our commitment to providing world-class, quality service at a reasonable price.

16. We’re family owned. We are not like the national chains, big box stores that sell cheap equipment or parts at a low price and then hire subcontractors that have to cut corners on the installation just to make a profit.

17. Reliable Company. We’ve been servicing and installing heating and cooling systems in the Reno/Sparks area since 1973. A company can’t survive this long nor grow to become one of the area’s largest businesses unless it provides the greatest value possible by offering first class service as well as uncompromising quality at a very reasonable price.

18. 100% complete customer satisfaction. You are assured that we will do everything we promise because we don’t expect you to pay until you’re completely satisfied. If you’re unhappy for any reason, simply call us and we’ll immediately and cheerfully return and redo your job FREE or we’ll return all of your money “no questions asked.”

Contact the air experts at Nevada Heating and Air. Ask our tech a question, request a service or offer feedback, please.